DIPAZE
Free tool

After-Hours Message Generator

Create an after-hours phone greeting, a text auto-reply and a website banner in seconds, written for your industry. Add a holiday line when you need one.

Optional. Leave blank if you do not offer emergency service.
Optional.

Phone greeting

Thank you for calling Smith Plumbing. Our office is closed right now. Our hours are Monday to Friday, 8 AM to 5 PM. If you have a burst pipe or active flooding, shut off your main water valve, then call our emergency line at (555) 010-0100. For anything else, leave your name, number and the problem, and we will call you first thing when we open. Visit smithplumbing.com.

Text message auto-reply

Thanks for reaching Smith Plumbing. We are closed right now. Our hours are Monday to Friday, 8 AM to 5 PM. Burst pipe or flooding? Shut off your main water valve and call (555) 010-0100. Otherwise, reply with your address and the problem and we will follow up when we open.
273 characters

Website banner

How to use this tool

  1. Pick your industryEach trade gets wording that fits its real emergencies and questions.
  2. Add hours and detailsFill in your hours, an optional emergency number, your website and, if needed, a holiday.
  3. Copy each versionPaste the phone message into your voicemail, the text into your auto-reply and the banner into your site.

Examples by trade

Sample phone greetings with made-up business names.

HVAC

You have reached Northside Heating & Air. We are closed right now. Our hours are Monday to Friday, 8 AM to 5 PM. If you have no heat in freezing weather or no cooling during a heat wave and someone in your home is at risk, call (555) 010-0100. Otherwise, leave your name, number and address, and we will call you when we open. Visit northsidehvac.com.

Dental office

Thank you for calling Lakeside Dental. Our office is closed. Our hours are Monday to Friday, 8 AM to 5 PM. If you are having a medical emergency, hang up and call 911. For a dental emergency such as severe pain, swelling or a knocked-out tooth, call (555) 010-0100. For appointments and general questions, leave a message and we will call you when we open, or book at lakesidedental.com.

Auto repair

You have reached Ramos Auto Repair. The shop is closed. Our hours are Monday to Friday, 8 AM to 5 PM. If you are stranded or need a tow, call (555) 010-0100. Otherwise, leave your name, number, your vehicle and what it is doing, and we will call you when we open. Visit ramosauto.com.

AI receptionists by trade

Frequently asked questions

What should an after-hours message say?
That you are closed, when you reopen, what to do in a real emergency and how to reach you otherwise. Keep it short, because callers and visitors skim.
How long can an after-hours text auto-reply be?
A single SMS holds 160 standard characters; longer texts are split into multiple segments, which some carriers bill separately. The counter under the text message shows your length.
Should I include an emergency number?
If your trade has real emergencies (burst pipes, no heat, a roof leak), yes. Add a number that is actually answered, and leave the field blank if you do not offer emergency service so the line is left out.
How do I add a holiday message?
Type the holiday name and, if you like, the day you reopen. A holiday line is added at the top of all three messages. Clear the field to remove it.
Where does the website banner go?
Usually a slim bar at the top of your site, shown outside business hours. Put the one action you want people to take (call, request a callback) in the first words.
Can something answer the phone for me after hours?
Yes. DIPAZE answers your calls 24/7, finds out what the caller needs and texts you the job, so an emergency call is not left to a voicemail. You keep your own number.

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